If you don't pay them, you will not get your product see above what happens next.įYI - this is normal and will be the case with anyone you buy from outside of your country. You are then required to pay tax and/or duties locally in your country at your local country rate. You pay us for the product and the cost of shipping MINUS our UK tax. When you visit our website from a country outside UK you will see all prices excluding 20% UK tax / VAT. Why do I have to pay more taxes in receipt on top of the delivery cost? If it gets lost or destroyed, you don't get anything back To be clear, it's a major admin ballache/cluster fuck when this happens. WE CAN ONLY REFUND ONCE THE GOODS HAVE BEEN RECEIVED BACK. If we receive the items back, we will refund you the cost of the goods, minus the original shipping fee, minus the return shipping fee incurred (as they will charge us!!) minus a 10% admin/restocking fee. We hold no responsibility should a product be rejected and returned back to us. Please be aware: it is your responsibility to ensure that the product you are ordering will be accepted by customs. What happens if I don't have the right paper work / do not pay the required custom fees & taxes? Refunds typically take 5-10 working days, depending on your cardholder. If you are approved, your refund will be processed and automatically applied to the original payment method used to place your order. We will reach out and let you know if your refund is approved or rejected. Once we receive the goods back and have inspected them, we will email you to let you know the outcome. How do I know you have received my return? Ensure the return is packed safely and securely we can not be held responsible for damage to products in transit back to us and would be unable to issue refunds on returns that are damaged in transit. If you are returning a high-value item, we highly recommend using a trackable service - we can not guarantee or be held responsible if your item is not received in time your item must be unused and in its original condition and packaging.
If you are approved for a refund, you will be refunded for the item value, excluding the shipping cost paid when your order was placed. We are unable to cover return postage costs.
Please include your order number in the parcel to speed up the returns procedure. When ready, send it to TH BROS LTD, Returns Department, Unit 12 Progress Business Park, Progress Way, Croydon, CR04XD, UK. To return your product/s - contact us first! Call us in the first instance !!!!! ** We cannot accept back any items that have been opened, used or have damaged packaging ** The purchaser is not a business or company that has bought the goods with the intention of re-selling them to a third party
CLONE X NIETRIENT USE FULL
If returning faulty goods, they must be returned in full - a replacement, if needed, will be a like-for-like swap. The items are in their original condition and unopened ready for resale by The Hydro Bros. You have had the items for 14 working days or less (not including weekends or bank holidays) after the day you receive the goods from The Hydro Bros. However, if you have changed your mind and wished to return the product, please see below for more information on our Returns Policy. You will also need to: Spray Clonex Mist over the mother plant 2 3 times a week before taking cuttings. For better results, use the Clonex rooting gel alongside Clonex Mist. Repeat misting every two days, or whenever cuttings look dry.Thank you for shopping with The Hydro Bros, we hope you are happy with your purchase. Dip the cut end into Clonex rooting gel before placing it into a rooting plug, right after the cutting is separated by the mother plant. After 2 – 3 days mist the cuttings again.ĥ. Spray new cuttings with Clonex Mist and place them into a propagator.Ĥ. Dip cutting into Clonex Rooting Gel and immediately insert cutting into a rooting cube.ģ. Take plant cuttings by making a clean diagonal cut just below the leaf node.Ģ. We recommend Root Riot Starter Cubes but Rockwool cubes are also useful.ġ. If possible spray the tips of the mother plant with Clonex Mist once or twice in the two weeks before taking cuttings.
CLONE X NIETRIENT USE HOW TO
Trial Without Rooting Gel How to Use Clonex Mist Morgan showed that the program of using Clonex Mist, along with Clonex Rooting Gel, on Ficus and Dianthus cuttings, generated roots up to 10 days earlier, with the roots being 30% longer and 156% more numerous compared to using water alone to mist plant cuttings. Lynette Morgan of Suntec Laboratory in New Zealand performed several independent blind trials using Clonex Mist. Clonex Mist is formulated to help enhance the health and vigor of tender young plants while promoting robust root development and elongation of root hairs.
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